Shipping policy
At Growing Minds, we are committed to delivering your children’s educational products safely, quickly, and reliably. Please read our shipping guidelines below to know what to expect when ordering from our store.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is shipped, you will receive a tracking number to follow its journey.
Shipping Costs
- Shipping fees are calculated at checkout based on your location and chosen shipping method.
- Free shipping promotions, if applicable, will be automatically applied at checkout.
- Order Tracking
- After your order is dispatched, you can track it via the tracking number provided.
- Tracking updates may take up to 24 hours to appear in the carrier’s system.
Lost or Damaged Packages
- In the rare event that your package is lost or arrives damaged, please reach out to us through your store account support.
- We will work with the carrier to resolve the issue promptly and ensure you receive your product.
Notes
- We are not responsible for delays caused by customs, weather, or other unforeseen events outside our control.
- Make sure to provide accurate shipping information to avoid delays.
Growing Minds is committed to making your shopping experience smooth, reliable, and worry-free. Thank you for trusting us with your child’s early learning journey!